EPR - System Requirements

ATTENTION: ALL JHSECURE VPN USERS FOR REMOTE ACCESS - SERVICE TERMINATION

The JHSecure VPN remote access product will be retired on Tuesday, June 30, 2009 and will no longer be supported or used to access the Johns Hopkins Network.

JHSecure is being replaced by JHConnect, a tool that uses browser technologies to make secure connections to the Johns Hopkins Network.

The new JHConnect tool is available and information can be found here: https://portalcontent.johnshopkins.edu/sslvpn/JHConnect-FAQ.html

EPR and WebEPR require a VPN to ensure secure remote access. If you need assistance configuring systems with this new technology, please contact your LAN administrator.

If you encounter any issues or problems when using JHConnect, please contact the Help Desk at 410-735-HELP(4357) for additional support.

The following system requirements are what have been determined to be necessary to provide optimal performance for EPR. Please note that while the EPR can be run on a system with a lower configuration, your users will likely notice a degradation in application performance that the EPR team will not be able to address.

Hardware/ Software	Requirements (apply to all EPR versions except where otherwise noted)
Operating System and Required Software	ALL Operating Systems: Microsoft Internet Explorer version 5.5 or greater Click here to download Internet Explorer v7 from Microsoft's site (follow instructions on that page) TCP/IP network software Windows XP requirements: Service Pack 2 Windows 2000 requirements: Service Pack 3
CPU	Windows XP, Windows 2000 (recommended platforms): 1 GHz processor (Minimum: 900 MHz)
Memory	Windows XP, Windows 2000: 1 GB RAM (Minimum: 512 MB).
Monitor Resolution	Optimal: 1024 x 768 (Minimum: 800 x 600)
Network	Connection to a LAN, either directly or through VPN Software
Disk space	100 MB+ free space minimum
System Settings	Century must be included in date settings (yyyy) (see Changing System Date settings)

Hardware/
Software

Requirements (apply to all EPR versions except where otherwise noted)

Operating System
and Required Software

ALL Operating Systems:

Microsoft Internet Explorer version 5.5 or greater

Click here to download Internet Explorer v7 from Microsoft's site (follow instructions on that page)
TCP/IP network software

Windows XP requirements: Service Pack 2

Windows 2000 requirements: Service Pack 3

CPU

Windows XP, Windows 2000 (recommended platforms):

1 GHz processor (Minimum: 900 MHz)

Memory

Windows XP, Windows 2000:

1 GB RAM (Minimum: 512 MB).

Monitor Resolution

Optimal: 1024 x 768 (Minimum: 800 x 600)

Network

Connection to a LAN, either directly or through VPN Software

Disk space

100 MB+ free space minimum

System Settings

Century must be included in date settings (yyyy)

(see Changing System Date settings)

EPR System Requirements